GlobalX Terrain News Centre

 

Here’s where you’ll read about the exciting developments, initiatives and products announcements from GlobalX Terrain.

Industry Announcement:

UrbisPro announces new name – GlobalX Terrain!

 

We’re excited to share with you the latest news from UrbisPro!  We have decided it’s time for a new name – so we are changing our name from UrbisPro to GlobalX Terrain!

Since we started UrbisPro in 2008 we’ve had a proud history of delivering land and spatial information to Australia’s leading surveying and property planning professionals.

This commitment and responsibility is something the team at UrbisPro take very seriously.  We have decided to change our name to GlobalX Terrain to help better reflect the communities we serve and future vision of our company.

Importantly, our commitment to you will not change.  What you’ve come to love about UrbisPro’s solutions, service levels, vision and brilliant team members will remain the same.

You will continue to enjoy the same great service, people and products you’ve come to love from UrbisPro – we’re simply changing our name!

You do not need to act upon this information, this is simply a courtesy informing you, a valued client, of our name change.

Our billing details and your log-in and password details will remain the same.Our support hours and Helpdesk phone number will remain unchanged, 1300 001 560.

We will however have a new Support email address: support@globalxterrain.com

 

Client Factsheet – GlobalX Terrain

 

What is happening?

From 1 December 2018, UrbisPro will change our name to be known as GlobalX Terrain.  Importantly, there will be no change to our operations with business-as-usual.  Our ownership, expertise, products, services, pricing and the way we serve you will not change.

Will our Pricing Change?

No. There will be no changes to your account, including your current fee structure as a result of this announcement.

Will the login details or password of my account change?

No. There will be no changes to your login details as a result of our name change, nor will there be any service disruptions.  You will now login via www.globalxterrain.com.

If you have forgotten your password, simply click on Forgot Password? Alternatively, you can email us on support@globalxterrain.com or phone us on 1300 001 560 for support.

Will GlobalX Terrain’s contact details change?

Our Helpdesk phone number – 1300 001 560 – will remain the same, however please note our email address will change to support@globalxterrain.comOur new website is www.globalxterrain.com   

Will billing information change?

Our billing information will remain the exactly the same, with the exception of a bank account name change. Our BSB and Account Number will go unchanged.

Why is UrbisPro rebranding to GlobalX Terrain?

GlobalX Terrain are committed to delivering information and technology solutions that drive efficiencies for Australia’s leading surveyors and property planning professionals. Rebranding to GlobalX Terrain better reflects our business and ongoing commitment to offer our clients market-leading services and solutions to increase the efficiency, integrity and productivity of their businesses.

The GlobalX Terrain team

GlobalX Terrain Chief Technology Officer Angus Scown and the team will continue to deliver and support our market-leading solutions.

What will this mean for users?

There will be no changes nor service disruptions as a result of this announcement. GlobalX Terrain will continue to invest heavily in new technologies to ensure we provide unique, value-adding solutions to clients.

Will there be any interruption to services?

There will be no disruption to our services.

Who can I contact if I have any further questions?

We will continue to keep you updated on new developments via our website www.globalxterrain.com.   However, if you have any questions, please don’t hesitate to contact us on 1300 001 560.